Comments on: Blank Screen With Yahoo Messenger 9.0

By: Sandy

Sandy — Fri, 01 Jul 2011 20:19:18 +0000

I am also having smae problem but finally got the solution : http://www.webupon.com/web-talk/yahoo-messenger-problem-solution-to-the-blank-im-screen/

By: Hamza

Hamza — Sun, 13 Mar 2011 15:56:39 +0000

Here’s a solution which will almost certainly solve your problem….

Click: START
Click: RUN
Type: REGEDIT
PRESS ENTER

Locate: HKEY_CURRENT_USER > Software > Microsoft > Windows > CurrentVersion > Internet Settings > Zones >

You’ll see a number of folders numbered: 0 1 2 3 etc
Above these you might see another folder there, before that zero folder, with a box type character – delete that .

Now close and Restart Your PC everything should be fine.

If not, try uninstalling Messenger and then doing the above then reinstalling

I found it on a forum. Work for me. It solved my problem

By: The Lion

The Lion — Wed, 05 Jan 2011 19:15:44 +0000

Very simple go to C:\Documents and Settings\”admin folder”\Local Settings\Application Data then select the yahoo folder and delete it and then start yahoo messenger and logon to it and see it back.

By: Mickydee

Mickydee — Wed, 15 Dec 2010 07:10:45 +0000

Check the entries in your Registry for Internet Explorer Security settings
Hold down the ‘Windows key’ (It’s on the bottom row of the keyboard and has a flag ) and press R
type in ……….regedit ……….and click OK
Navigate to IE Security Zones
> HKEY_CURRENT_USER > Software > Microsoft > Windows > CurrentVersion > Internet Settings > Zones
Depending on your OS you will have an arrow or a boxed + to the left of the folder headers – click on this to expand the folder
When you reach Zones you should see 5 items
0 Computer (not shown in IE by default)
1 Internet
2 Local Intranet
3Trusted Sites
4 Restricted Sites
I do not have Windows 7 but know 3 who do and have ‘L’ as well – can anyone say if its a legitimate or rogue program?

By: Awder Osman

Awder Osman — Wed, 24 Nov 2010 18:44:01 +0000

I have found a solution for this issue, any person has this problem, delete the Yahoo messenger cache ..

Deleting yahoo messenger cache :

go to (Start) then (all programs) then (accessories) then notepad, copy and paste the following code on it:

%SystemDrive%
cd “\”
cls
taskkill /im YahooMessenger.exe /f
taskkill /im Ymsgr_tray.exe /f
taskkill /im yupdater.exe /f
rd “%ProgramFiles%\Yahoo!\Messenger\Cache\” /s /q
rd “%ProgramFiles%\Yahoo!\Messenger\imvcache\” /s /q
rd “%ProgramFiles%\Yahoo!\Messenger\logs\” /s /q
rd “%ProgramFiles%\Yahoo!\Messenger\Plugin\” /s /q
rd “%ProgramFiles(x86)%\Yahoo!\Messenger\Cache\” /s /q
rd “%ProgramFiles(x86)%\Yahoo!\Messenger\imvcache\” /s /q
rd “%ProgramFiles(x86)%\Yahoo!\Messenger\logs\” /s /q
rd “%ProgramFiles(x86)%\Yahoo!\Messenger\Plugin\” /s /q
rd “%AllUsersProfile%\Application Data\Yahoo!\” /s /q
rd “%AppData%\Yahoo!\” /s /q
rd “%LocalAppData%\Yahoo\” /s /q
rd “%ProgramData%\Yahoo!\” /s /q
rd “%UserProfile%\Local Settings\Application Data\Yahoo\” /s /q
reg delete HKCU\Software\Yahoo /f
reg delete HKLM\SOFTWARE\Yahoo /f
del “%ProgramFiles%\Yahoo!\Messenger\*–*” /f /s /q
del “%ProgramFiles%\Yahoo!\Messenger\*.tmp” /f /s /q
del “%ProgramFiles(x86)%\Yahoo!\Messenger\*–*” /f /s /q
del “%ProgramFiles(x86)%\Yahoo!\Messenger\*.tmp” /f /s /q
del “%temp%\*.*” /f /s /q
regsvr32 actxprxy.dll /s
regsvr32 browseui.dll /s
regsvr32 jscript.dll /s
regsvr32 mshtml.dll /s
regsvr32 msxml.dll /s
regsvr32 oleaut32.dll /s
regsvr32 shdocvw.dll /s
regsvr32 urlmon.dll /s
regsvr32 vbscript.dll /s
regsvr32 wininet.dll /s
exit

Then save the notepad name it ( yahoo.bat), the name is not important but the extension (bat) is required, save it on your desktop.

double click on yahoo.bat , the command prompt window will appear for while then disappear.

note that for users that have Windows 7 and Windows Vista should do the following:

right click on yahoo.bat then Run as administrator….every thing is going to work…

That’s all {*_^} …. Regards..

By: Dino

Dino — Tue, 02 Nov 2010 21:14:17 +0000

Well, we all seem to have the same problem..I think it’s best to downgrade my yahoo messenger then

By: Joe Jones

Joe Jones — Thu, 18 Feb 2010 15:49:22 +0000

Note that my original solution only works for IE6. the settings have changed in IE 7. For IE 7 complete the first 3 steps normally, then open IE tools>options:

4) On the advanced tab click “Restore Advanced Settings” and “Reset” to restore defaults
5) In Control Panel open “Add/Remove Programs” and click the “Set Program Access and Defaults” button on the left
6) click the drop-down arrow to the right of “Custom” and under “Choose a default Web Browser” select Internet Explorer (you can change this later if you use another browser). This resets possibly corrupted IE registry settings.
7) Click OK and close IE and try running Yahoo again

If that doesn’t fix it, you may have a permissions problem with the Yahoo files like your friendslist.XML.

By: Sharat Jaswal

Sharat Jaswal — Sun, 06 Sep 2009 05:06:03 +0000

Ever since i formatted my PC and went Vista way, i haven’t faced this problem.
For all the guys who are still facing these problems, just let me know if Mickydee’s or Joe Jones’ solution helped you in anyway. If it does i am ready to put the solution right on top of the page with all due credits to the one who solved it.

Joe, although, your solution is logical, but i don’t think it ever worked for me back then. I have a habit of removing temporary files every now and then. Moreover, my IE settings were all default(s). But thanks for helping out.

By: Joe Jones

Joe Jones — Wed, 19 Aug 2009 20:10:51 +0000

The solution to this is non-obvious, but it usually works. Yahoo 9 uses IE for some functions, and thus when IE gets messed up (which is common), so does Yahoo.

1) Exit completely from Yahoo
2) Open up internet explorer
3) Delete ALL temporary files (save your cookies)
4) On the advanced tab, click “Restore Defaults”
5) On the Programs tab, click “Reset Web Settings”

Close IE, then run Yahoo. You should be back to normal.

By: Mickydee

Mickydee — Tue, 18 Aug 2009 23:59:02 +0000

I found this site while researching another problem in Messenger – my own view is updates are conflicting and in some cases uninstalling some of the software required to drive Messenger ( Java – Flashplayer Shockwaveplayer )
You may have scripting disabled in your Internet Explorer.
To enable scripting:

Click “Tools”
Click “Internet Options.”
Click “Security” tab.
Click “Custom Level” button.
Scroll down to “Script ActiveX.controls marked safe for scripting”- enable
Scroll down to “Scripting – Active scripting” – enable
Scroll down to “Scripting of Java applets” – enable
Click OK
Click OK

Still not working ? Update software

use the links on this page to help update software.

http://help.yahoo.com/l/us/yahoo/messenger/messenger9/notices/mstabuguqscripterror.html

After updating check you do not have old versions of Flashplayer, Shockwaveplayer and Java running alongside the latest – this can cause conflicts
Start / control panel / programs
delete any old versions