Airtel VDSL Router Beetel 777VR1 Modem & FTP Connection Problems

Airtel India has recently started upgrading all of it’s old infrastructure to fiber cable structure in the major cities of India. It’s not a direct fiber per say, rather what Airtel term it as V-Fiber network. They have basically upgraded from ADSL (Asymmetric Digital Subscriber Line) To VDSL (Very-high-bit-rate Digital Subscriber Line). In simpler terms, it means Super fast speeds. Yay!!

I will like to call it the Reliance Jio effect, that Airtel finally stopped minting money off its customers and started providing some real service that people of India deserved. They had the technology way back, they had the infrastructure, but they lacked the will to provide the best to its customer. Making money was not only their top priority but their only priority. Ever since Reliance Jio came into existence, a broadband war has commenced. Airtel, after years of duping their customers, finally, started providing quality services at the appropriate price. And we the customers, couldn’t be happier. In this broadband war, the winners have been the customers. Super fast speeds of 40mbps downloads and 16mbps uploads are pretty awesome. Unlimited free calls and strong wifi across your home or workplace just make the whole package super satisfactory.

Unfortunately, your old ADSL modems won’t work anymore, no matter how good or new they are. You will have to upgrade to a VDSL modem. Airtel made that easy for you. They are providing two different modems. One is a good looking Huawei HG360A VDSL Modem and the other sibling is the ugly looking Beetel 777VR1 Modem. They sell it for ?1000 each payable in 5 easy installments which will be reflected in your bill. I got the ugly Beetel 777VR1 Modem from Airtel since they were facing shortage with the Huawei modem. Whichever one you get, the executive will say it’s better than the other one. That’s marketing 101. Anyways, FYI, if you get the option, go for Huawei HG360A Modem since it has a much more stable connection and an extra USB port. Plus, all network devices DSLAM (Digital Subscriber Line Access Multiplexer) at Airtel’s central hub and offices are of the brand Huawei. Same company means better communication between the devices. My Beetel modem drops connections much often than my liking. So Huawei, hands down, is a better modem among the two.

FTP Connection Refused

Moving on to the FTP connection problems that I faced. It so happened that I moved my web hosting to a new hosting provider around the same time that I upgraded my Airtel connection. Ever since I have been unable to use FTP clients like FileZilla or SmartFTP. I created numerous tickets with my new web hosting, trying to figure out the reasons behind the problem. We checked and cross checked all the FTP settings, IP Addresses, DNS Configurations, etc. Checked my computer’s firewall settings too. But nothing seemed to work. All I kept getting was this error:

Status: Connecting to www. domain...
Response:   fzSftp started, protocol_version=8
Command:    open "username@www. domain" 22
Error:  ssh_init: Host does not exist
Error:  Could not connect to server>

Finally, I got the breakthrough last week when I gave benefit of doubt to my new web host and thought, what if the hosting is not the problem. What if it has to do something with my router instead. So, I started diagnosis with my Beetel 777VR1 modem. Sure enough, the problem lied with this modem. The router blocked any FTP connection from taking place. It’s stupid and silly and I have never seen anything like this in since ages. Nonetheless, there is an easy fix for those of you facing the same problem.

Login to the admin panel of your router, usually it’s 192.168.1.1.

Click on Advanced Tab >> NAT >> ALG >> Enable FTP

FTP Problem Airtel Beetel 777VR1

 

That’s it. Just log out and start using your FTP software. No need to reboot the modem. It’s that simple.

If you have some other modem, then browse through the sections where you will find similar features and enable FTP from there. I know it’s silly. FTP should have been enabled by default. I do not know why they decided to disable it. Perhaps smarter people would know that.

If you any questions that I can help you with then please leave your comment below. I will try to provide the solution and answer back at the earliest. Thanks!!

P.S. I love my new web hosting. The hosting is par excellence and the support staff is really helpful (which always is the top priority before seeking new web host). You can try them too if you want. They are Host4Geeks. << Affiliate Link 😉

4 thoughts on “Airtel VDSL Router Beetel 777VR1 Modem & FTP Connection Problems

  1. Thanks a lot Sharat, No doubt it’s a dumb router and being a system admin i spent around an entire day to figure this Router shit…and i only had this command panel to work on…surprisingly, it was just stupid router’s fault..

  2. Hi, Airtel has upgraded my connection to VdSl and provided me with a Dlink DSL 224 model but the connection keeps breaking up. On repeated complaints They say change your router to Beetel 777 as it works better for Mac products since am having a major issue of my mac air and Mac Pro connecting to the net- just keeps searching for the Internet. They say they do not have a Huawei modem and my choice is now to get the Beetel one put as Dlink doesn’t work well with Mac. Could u shed some light on this issue and help please.

  3. Hi AB,

    I haven’t got my hands on the D-Link model yet. But there are hardly any modems out there, that are not compatible with Macs. That being said, I would recommend you to cold boot Your device, so that it is able to recognize the new hardware properly. Or probably if you can check if the modem software is updated to the latest version (i doubt it will be any old version though)

    As for Airtel guys, they are clueless as to what modem offers what benefits. If any modem does not work, their go to answer is to switch the modem to another brand. I wouldn’t worry about it.

    I work on Windows but my brother uses Macbook and iMac on the same network. We are using the Beetle 777VR1 modem and we faced no issues at all. It’s okay if you want to change it to other brands. All should work just fine.

    Hope that helps!

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