Airtel VDSL Router Beetel 777VR1 Modem & FTP Connection Problems

Airtel India has recently started upgrading all of it’s old infrastructure to fiber cable structure in the major cities of India. It’s not a direct fiber per say, rather what Airtel term it as V-Fiber network. They have basically upgraded from ADSL (Asymmetric Digital Subscriber Line) To VDSL (Very-high-bit-rate Digital Subscriber Line). In simpler terms, it means Super fast speeds. Yay!!

I will like to call it the Reliance Jio effect, that Airtel finally stopped minting money off its customers and started providing some real service that people of India deserved. They had the technology way back, they had the infrastructure, but they lacked the will to provide the best to its customer. Making money was not only their top priority but their only priority. Ever since Reliance Jio came into existence, a broadband war has commenced. Airtel, after years of duping their customers, finally, started providing quality services at the appropriate price. And we the customers, couldn’t be happier. In this broadband war, the winners have been the customers. Super fast speeds of 40mbps downloads and 16mbps uploads are pretty awesome. Unlimited free calls and strong wifi across your home or workplace just make the whole package super satisfactory.

Unfortunately, your old ADSL modems won’t work anymore, no matter how good or new they are. You will have to upgrade to a VDSL modem. Airtel made that easy for you. They are providing two different modems. One is a good looking Huawei HG360A VDSL Modem and the other sibling is the ugly looking Beetel 777VR1 Modem. They sell it for ?1000 each payable in 5 easy installments which will be reflected in your bill. I got the ugly Beetel 777VR1 Modem from Airtel since they were facing shortage with the Huawei modem. Whichever one you get, the executive will say it’s better than the other one. That’s marketing 101. Anyways, FYI, if you get the option, go for Huawei HG360A Modem since it has a much more stable connection and an extra USB port. Plus, all network devices DSLAM (Digital Subscriber Line Access Multiplexer) at Airtel’s central hub and offices are of the brand Huawei. Same company means better communication between the devices. My Beetel modem drops connections much often than my liking. So Huawei, hands down, is a better modem among the two.

FTP Connection Refused

Moving on to the FTP connection problems that I faced. It so happened that I moved my web hosting to a new hosting provider around the same time that I upgraded my Airtel connection. Ever since I have been unable to use FTP clients like FileZilla or SmartFTP. I created numerous tickets with my new web hosting, trying to figure out the reasons behind the problem. We checked and cross checked all the FTP settings, IP Addresses, DNS Configurations, etc. Checked my computer’s firewall settings too. But nothing seemed to work. All I kept getting was this error:

Status: Connecting to www. domain...
Response:   fzSftp started, protocol_version=8
Command:    open "username@www. domain" 22
Error:  ssh_init: Host does not exist
Error:  Could not connect to server>

Finally, I got the breakthrough last week when I gave benefit of doubt to my new web host and thought, what if the hosting is not the problem. What if it has to do something with my router instead. So, I started diagnosis with my Beetel 777VR1 modem. Sure enough, the problem lied with this modem. The router blocked any FTP connection from taking place. It’s stupid and silly and I have never seen anything like this in since ages. Nonetheless, there is an easy fix for those of you facing the same problem.

Login to the admin panel of your router, usually it’s 192.168.1.1.

Click on Advanced Tab >> NAT >> ALG >> Enable FTP

FTP Problem Airtel Beetel 777VR1

 

That’s it. Just log out and start using your FTP software. No need to reboot the modem. It’s that simple.

If you have some other modem, then browse through the sections where you will find similar features and enable FTP from there. I know it’s silly. FTP should have been enabled by default. I do not know why they decided to disable it. Perhaps smarter people would know that.

If you any questions that I can help you with then please leave your comment below. I will try to provide the solution and answer back at the earliest. Thanks!!

P.S. I love my new web hosting. The hosting is par excellence and the support staff is really helpful (which always is the top priority before seeking new web host). You can try them too if you want. They are Host4Geeks. << Affiliate Link 😉

20 thoughts on “Airtel VDSL Router Beetel 777VR1 Modem & FTP Connection Problems

  1. Thanks a lot Sharat, No doubt it’s a dumb router and being a system admin i spent around an entire day to figure this Router shit…and i only had this command panel to work on…surprisingly, it was just stupid router’s fault..

  2. Hi, Airtel has upgraded my connection to VdSl and provided me with a Dlink DSL 224 model but the connection keeps breaking up. On repeated complaints They say change your router to Beetel 777 as it works better for Mac products since am having a major issue of my mac air and Mac Pro connecting to the net- just keeps searching for the Internet. They say they do not have a Huawei modem and my choice is now to get the Beetel one put as Dlink doesn’t work well with Mac. Could u shed some light on this issue and help please.

  3. Hi AB,

    I haven’t got my hands on the D-Link model yet. But there are hardly any modems out there, that are not compatible with Macs. That being said, I would recommend you to cold boot Your device, so that it is able to recognize the new hardware properly. Or probably if you can check if the modem software is updated to the latest version (i doubt it will be any old version though)

    As for Airtel guys, they are clueless as to what modem offers what benefits. If any modem does not work, their go to answer is to switch the modem to another brand. I wouldn’t worry about it.

    I work on Windows but my brother uses Macbook and iMac on the same network. We are using the Beetle 777VR1 modem and we faced no issues at all. It’s okay if you want to change it to other brands. All should work just fine.

    Hope that helps!

  4. Hey Sharat, thanks for the blog post. I am moving to D-Link shortly since I was frustrated with Beetel. Have you tried port forwarding on any of these modems? There were applications which I was running on my older ADSL2+ modems but these new VDSL routers seem to have changed the port forwarding UI to something really complicated. Any help regarding port forwarding would be really appreciated!

  5. Hi Bikash

    Sorry, I haven’t done port mapping myself, but I have a bit of idea on where the setting might be in. Under “Advanced” tab, there is a menu item named “NAT” >> “Virtual Server”. This is probably what you are looking for. If not, then I might have come out as completely dumb. Lol. Hope it helps.

  6. Hi Sharat, Just wanted to know the specs of Beetle 777VR1, what is the WiFi Speed for this router is it 100Mbps or more.

  7. Hi Naresh

    No, It is not. The company might claim the same, but on my devices, it shows 72Mbps. The router Beetle 777VR1 is really a troublesome device. I have started facing connection drops on daily basis with the Wi-fi. And the range is not impressive at all.

  8. My AIRTEL VDSL beetel moden dont allow me to run banking apps or any high security apps such as ICICI app, AXIS app. SBI app. CITI app. JIO CINEMA. JIO TV. Umang app. Yahoo mail dont send receive in gmail app. Irctc in chrome. And many more.

    All these apps work best using my Jio mobile data or vodafone mobile data. All theses apps was working best in same airtel ADSL modem.

    I asked airtel abt these but i think they r not telling the truth.

    Please help me to configure airtel VDSL modem

  9. Hi Ajit

    It looks like your modem is having problems with HTTPS websites or Apps. S at the end of HTTP refers to Secure. So the connection between your browser and apps/websites that are encrypted have that protocol. Now for such connections to take place, your router has to permit such secure connection. It can be a port or a setting. It will be very difficult for me to pinpoint this.
    The best way forward is to threaten Airtel about disconnecting your number, so that they can take you very seriously. They don’t like losing customers. Thereafter you can either get the problem resolved from an expert who will visit your home, or you can get the modem changed.
    If you want to compare some settings then let me know. My Modem/Apps/Website works perfectly fine.

  10. Facing frequent disconnections, like maybe every 5-10 mins with the same Airtel router. Any idea what could be the issues/know of a fix?
    Thanks!

  11. Airtel has bit more than they can chew. In order to compete with Jio, Airtel has offered dirty cheap plans and services. Problem is, that they do not have the infrastructure to match the demand they created. Now, They are upgrading the network and infrastructure, but I guess they do not have enough manpower.
    I am facing slow internet problems, and mind you, I make Airtel engineers run to make my work done on daily basis. I would suggest that you take up the matter with social media team. On twitter there handle is https://twitter.com/Airtel_Presence
    Go on there and post a complaint. Be harsh, warning them about disconnection and get your work priority. They may not completely solve the problem but atleast you will be a bit satisfied.

  12. Dear Mr.Jaswal,

    I have a Airtel broadband connection which was changed to VDSL from ADSL around 25th of last month with 777VR1 modem and the internet is expected to have download speed of 40Mbps.

    Since then I have checked the speed using the website http://www.speedtest.net using both speedtest.net server and Bharti Airtel server about 80 times till today through wifi. Only on about 8 occasions the download speed was between 34&42 Mbps and at all other times it was about 20Mbps only when the speed was checked from my laptop which has Windows 10 o/s.

    However. when the speed is checked from the same website through my Andriod phone it clocks a speed between 37& 43.

    As per my request, the service Engineer brought his laptop with Windows 7 o/s and when checked simultaneously on both laptops, his with Win 7 showed a much higher speed than mine with Win 10. He suggested that I should get my laptop checked.

    When I took my laptop to an authorized HP service center they told me that VDSL technology does not interface with Win 10 as it is meant for the older o/s . He suggested that I should ask the Airtel engineer to bring a laptop with Win 10 and then he will realize what he said earlier was incorrect..

    Can you through some light on this matter?. Is it correct that VDSL speed will be inconsistent in Win10 as compared to Win 7 o/s laptops?

    Your input will be helpful to sort out this issue.

    Looking forward to your reply.

    V.Srikantan
    Chennai 600028
    9841209611 mob

  13. Hi Mr. V.Srikantan,

    I highly doubt that the speed has to do anything with the version of operating system. Windows 10, in all aspects, is better and faster from Windows 7 as it was developed with all the latest technology and user requirements for the present times.

    The fact that the engineer got true speed on his laptop and your laptop showed slower speeds was merely because of some software/settings that you might have on your laptop, that would be interfering with the speed test.

    Check your browser extensions too. The most common case I have experienced is that people turn on proxy service or VPN service to unblock websites or to hide their IP’s and they don’t turn it back off. This really hampers the speed of the websites and makes the whole surfing experience extremely slow.

    You might need to disable extension one by one to check which particular extension or setting is slowing down the internet on your laptop. Do the same with your software as well. If nothing works, then you might need to restore windows. Good luck!!

  14. Hello,
    I am unable to use FileZilla ftp after installing Airtel 4G Hotspot (4 G Mifi router). I have searched the web many times and contacted Airtel but did not found any solution. Today I have found your article. But did not find advanced tab on my login page (192.168.1.1). Where is Advanced Tab and where is NAT ALG settings? Could you help?

  15. Hello Abha,
    The advanced Tab is right below the Beetle logo. Top bar. When you click on “Advanced” tab, you will see the submenu on the left side of the page. Just follow the instructions post that. Hope that helps

  16. On my login page http://192.168.1.1/index.html, I have the following tabs:
    Home, WLAN Clients, SMS, Phonebook, USSD, Update, Settings, SD Card, and Check 4G Usage.
    I have opened each tab and its each sub menu but did not find Advanced Tab of NAT-ALG settings.

  17. Hi Abha
    I really want to help but I don’t know about the settings for Mifi router. I would suggest you check your firewall settings as well. Have you tried contacting Airtel support for the same?

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